Also, which browser are you using, and have you tried an alternative browser? It could be helpful to tell us the operating system as well. Try using another web browser, another computer and network. If the problem persist contact a Google Drive specialist from support. Add a comment. Active Oldest Votes. Improve this answer. Mona Mona 1. Sign up or log in Sign up using Google.
Sign up using Facebook. Sign up using Email and Password. Post as a guest Name. Email Required, but never shown. The Overflow Blog. Who owns this outage? Building intelligent escalation chains for modern SRE. When you download a bundle of files or a folder, Google Drive will compress it into a zip file before starting the download. The fix is counterintuitive but seems to work for many people. The download of the zip gets jump-started by this for some reason. Software designed to prevent malicious web content could interfere with downloading files from Google Drive.
This workaround seems to remove any problems caused by cookies, your current login, or anything else. Note: This works with files shared for anyone with the link, not when you have shared with a limited list of people. Then, follow the instructions. Sydney Butler is a social scientist and technology fanatic who tries to understand how people and technology coexist.
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To download files from drive. Select Download from the menu. Similarly, if you want to download multiple files, select the files first, and then right-click on any one of the selected files. Choose Download from the menu. The files will begin to download. In Google Drive, select the files or folders that you want to download.
Click on the three-dot icon at the top. If you are trying to download an individual photo or video, open the file. You will see the Download icon at the top-right corner. Click on it to download the file. Hover your mouse over the image, and the Download button will appear.
If you view files in the grid view, the Download button will be present on the file. Click on that to download the file. Alternatively, you can click on the Download all button present at the top as well. For many users, Google Drive gets stuck on Preparing Zip file message only. To fix that, you need to click on the Leave site button when a pop-up appears that asks whether you want to Leave site or Cancel.
Clicking the Leave button starts the download process. We have covered the Google Drive not downloading Zip files issue in detail. Do take a look for other solutions. To enable cookies, open drive. Click on the tiny lock icon present on the left side of the address bar. Then, select Cookies from the list. In the pop-up window that appears, click on the Blocked tab.
Check if you find any link related to Google. Click on that and hit the Allow button at the bottom. Finally, click on Done. Restart the page or the browser, and you should be able to download the files again. When someone sends you a Google Drive link to download files, you need to be signed in with the same account allowed to access those files. Basically, Google Drive file sharing permissions works in two ways. The owner who generates a link for the file or the folder can let anyone with the link access the file.
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